The following house rules apply to all reservations and all guests at the Stainsborough Hall Estate.  They are intended to preserve the quality of our accommodation, to make sure that everyone can enjoy their holiday safely, and to make sure that our neighbours (both human and animal) and other guests are not disturbed.

We reserve the right to terminate your booking immediately and to ask you to leave, without any refund if you break any of these house rules during your stay.  

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QUIET TIME

• Our properties are not intended for boisterous parties - quiet time is from 10 pm to 8 am. 

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MAXIMUM OCCUPANCY

• The number of people using the Cottages exclusively must not exceed the maximum occupancy number of 23 people plus 4 babies or infants in travel cots.

• Maximum occupancy for the individual cottages is as outlined below, at all times:

  • Derwent Cottage - six people plus one baby in a travel cot

  • Dovedale Cottage - six people (not suitable for babies and infants)

  • Henmore Cottage - four people plus one baby in a travel cot

  • Lathkill Cottage - three people plus one baby in a travel cot

  • Summer Cottage - four people plus one baby in a travel cot

• The Main house maximum occupancy must not exceed 21 people, plus 2 babies or infants in travel cots. 

• Only those people listed by name on the pre-check-in questionnaire can occupy the property.

• We do not permit the use of additional camp beds in the accommodation.

• Camping and/or caravanning is not permitted on our grounds.

CAR PARKING

• We have allocated car parking spaces at a rate of one per bedroom, therefore the number of cars you can bring with you is as follows:

• Cottage Car Park

  • Derwent Cottage - three cars

  • Dovedale Cottage - three cars

  • Henmore Cottage - two cars

  • Lathkill Cottage - two cars

  • Summer Cottage - two cars

• Main House car park - 10 cars

• Please do not bring more cars than allocated - we do not have space for more vehicles and we will have to ask you to remove additional cars. 

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VISITORS AND GUESTS THAT ARE NOT STAYING 

• Day visitors are accepted in the cottages, but the number of day visitors permitted is limited, they must be pre-approved and a fee of £25 per person, per day paid before their arrival. They must leave the property before 7 pm.  Day visitors are not accepted in the Main House unless the number of people staying is less than 21 people. 

• The facilities at Stainsborough Hall are intended only for guests staying at the property and day visitors can impact on the enjoyment of other guests.  For this reason, day visitors can not use the tennis court, games room, or other facilities. 

• Car parking for day guests is subject to availability and will be discussed prior to your arrival.  If we are full, additional parking will not be possible, and in this instance, visitors will have to park in the nearby public parking areas around Carsington water and walk to the property.  Visitors can not leave their cars at the property overnight. 

SIGNAGE AND DECORATION

• Furniture must not be moved from its original position.

• Nothing should be stuck to the walls, windows, doors, or any part of the internal or external structure.  This includes, but is not limited to, balloons, banners, posters, photos etc..

• Glitter, confetti, rice, nor any other such decorative substance is not to be used either inside or outside any of the buildings. 

• Signage can not be added to the drive, road, nor surrounding areas. 

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ACTIVITIES DURING YOUR STAY

• The Stainsborough Hall Estate can not be used as a base for business activities, without prior approval.

• Professional photography is not permitted within the grounds or buildings without the written approval of the owners.  Photographs can not be used for any commercial or promotional purpose without the written approval of the owners. 

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FIRE-RELATED HAZARDS

• The use of candles or any other item where a naked flame is used is strictly prohibited. 

• Fires, fireworks, and Chinese Lanterns are not permitted at any time. 

• Smoking and vaping are not permitted inside the properties. 

• Smoking is permitted outside as long as you step away from any open doors or windows, and the smoke is  not affecting other guests

• Stubs must be disposed of responsibly. 

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PETS

• Dogs are permitted in the cottages and there is a fee of £30 per pet per stay.  Dogs are not accepted in the Main House. 

• No other domestic pets are accepted in any property.  

• Assistance dogs are permitted at our properties, however, please notify us at the time of booking that you will be bringing an assistance dog with you. 

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FACILITIES

• Reservations for ALL cottages, includes access to the cottages and the gardens immediately behind these buildings, access to the communal dining area and kitchen, access to the tennis-court games room (with table tennis table, which closes when it's dark), and shared use of the Tennis court.

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ARRIVAL AND DEPARTURE TIMES

• Arrival is from 3 pm onwards.  We never allow early check-ins and your property will not be accessible before this time. 

• Departure is by 10 am, although late check outs may be available, but they are subject to availability and the following fees apply:

  • 11.00 am (one hour) - £25.00 per cottage, £75 for the Main House

  • 12.00 (two hours) - £50.00 per cottage, £150 for the Main House

  • 13.00 (three hours) - £75.00 per cottage, £225 for the Main House

HOT TUB USAGE

• Hot tubs can only be used between 9 am and 10 pm.

• Guests will be required to sign an additional terms and conditions document direclty related to Hot Tub use.

• Hot tubs can not be used on the morning of check-out. 

Third-Party Providers

• We do not permit the hiring or use of hot tubs, speaker systems, discos, or other such entertainment systems. 

• There may be times when you want to engage a third-party supplier such as (but not limited to) caterers, dog sitters, yoga teachers, tennis coaches, food vans, wine tasting sessions, beauticians etc. to provide services to you and your group while staying with us.  The following terms and conditions are in place regarding outside suppliers:

• Before engaging a third-party supplier, you must ask for permission.  In the process of granting permission we will ask for information such as full details of the service, the business providing the service, and we’ll ask for copies of their public liability insurance, along with any other information required by our insurance company.  

• We will try to accommodate all requests, but we can not approve any company or individual that does not have public liability insurance nor if the activity is on our insurance company’s ‘hazardous activity list’.

• Hazardous activities include (but are not limited to) bouncy castles/ inflatables, firework displays, horse riding, archery, clay pigeon shooting.  Any requests for these activities will automatically be forwarded to our Insurance company for approval and consent will only be granted with their agreement.  The Insurance company’s decision will be final. 

• Please do not engage a third-party before you have approval as we will not be liable for any costs associated with you having to cancel their services.

• We may impose additional costs depending on the activities of your third-party provider and their use of our facilities. 

• Where we provide recommendations for third-party providers, based on our own experience of feedback from other guests, we shall not be liable for the failure of a particular service provider to properly perform the relevant services - this being a matter between you and the relevant third-party provider.  Providing such a recommendation/suggestion does not remove the requirement to seek consent to use them. 

• We do not engage third-party suppliers on behalf of guests.  All contracts should be made directly between the guest and the supplier.  

• Failure to notify us of a third-party supplier activity on the Stainsborough Hall Estate will result in the supplier being asked to leave the premises immediately.  We will not be liable for any fees or costs associated with the supplier being asked to leave. 

• Stainsborough Hall Ltd. is not liable for any accident or injury occurring at the premises, save where the accident or injury is as a result of the negligence or wilful misconduct of Stainsborough Hall Ltd.